How Our Legal Framework Applies to You
Our terms of service are written to reflect the realities of operating in Indonesia, where access and eligibility depend on local law. When you create an account and make a deposit — whether through GoPay, DANA, OVO, or QRIS — you enter into a binding agreement
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that covers session conduct, account ownership, and the handling of funds. We apply a single set of rules across all payment channels: local e-wallet deposits via DANA and OVO are subject to the same transaction verification process as QRIS and GoPay transfers. Funds held in your
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account wallet are protected under our internal escrow procedure, and any dispute over a transaction must be raised within 14 calendar days of the charge appearing in your transaction history. Our legal documents are reviewed and updated at least once every six months, and you will
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receive an email notification at least seven days before any material change takes effect.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.